Recently, Sany Port Machinery’s 25-ton forklift was successfully delivered to NASA (National Aeronautics and Space Administration). The product support department of Sany USA and its agents worked around the clock for three weeks to solve the problem of adapting the product to the third-party special gantry fork and knife system. Finally, the rectification was completed before the deadline, and the delivery was completed in the afternoon of the same day. Operator training.
It is reported that this equipment adopts a special gantry, which must be produced and purchased locally in the United States. However, when the gantry arrived, the installation holes of the gantry did not match the SANY oil cylinder, and the hydraulic valve and hydraulic pipeline did not match the SANY equipment, which made it impossible to install and needed to be redesigned and rectified. Sany US Product Support Department has designed and implemented the plan together with the agent to overcome the high temperature of open-air work and the tight delivery time. After three weeks of re-rectification, the installation was successful and the equipment was running normally. This is also the first time in the United States that the Sany mainframe and the third-party special gantry fork and knife system specified by the customer are seamlessly connected.This device will be used to send and receive special overweight items in NASA’s logistics warehouses, possibly including Mars landers.